Order Information

We ship all orders via USPS using tracking and insurance on all packages.

Orders are shipped within 1-3 business days for in-stock items. Pre order items are made to order and require 2-3 weeks.

At this time we only ship to addresses within the US.

Please be advised that Of Wool and Thread will not be held responsible for orders that are delivered, but not received.  Please be sure you provide an accurate address for delivery by the US Postal service.

We are an online business and do not have a physical store.  

See our Events listing for craft shows that we will be attending.

We currently accept payment through Pay Pal. You do not need a PayPal account to use your debit or credit card securely through the PayPal payment system.

We want you to love your purchase. Any questions or concerns should be addressed to us by email within 3 days of order receipt.

We will work with you to resolve any issues. Due to the uniqueness of each item, returns will not be accepted after 15 days of order receipt.

All shipping charges are the responsibility of the customer and are not refundable.

All primitive hadmades and dolls are for decoration only and are not toys.

Of Wool and Thread will not be held responsible for any mis-use of these decorations.